Waiter- Chef de rang Michelin Star Restaurant
- Location: West Middlands
- Contract type: Permanent
- Salary: 16k + up to 5k, tips total earnings 21k
Objective: Responsible for providing a regular, reliable and quality service and to respond promptly, courteously and professionally to the guest needs.
To record the loss through spoilage or waste and report the loss to the Head Waiter immediately.
To take care of all equipment given to you, and report any loss or damage.
Develop a professional working relationship with all team members and staff
To respond to Head Waiters and Managers promptly at all times
To demonstrate a high team spirit by helping the Commis Waiters and assisting and supporting the Head Waiters
To supervise the Commis de Rang, guiding them and helping them to control the service.
To help our guests in any way possible.
To maintain good communication between the Commis de Rang and the kitchen.
To be respectful and respond positively to demands from the guests and Restaurant Management team.
To assist other departments from time to time and help with any request made to you by a senior member of staff.
Service and Product
To have a very good knowledge of all the dishes and of the menu.
To be aware of dietary requirements for the guests and ensure these are communicated to the kitchen.
To ensure a high level of hospitality through a high standard of prompt and courteous service.
To ensure all guest celebrations and occasions are acknowledged and that the appropriate flowers, chocolates or plaques are ready prior to service.
To demonstrate promptness, anticipation, and organisation to deal with the different aspects of the position.
To provide room service, preparing orders and delivering trays at breakfast and throughout the day.
To participate in service and be aware of your role in the smooth running of the restaurant
To participate in the daily restaurant MEP for breakfast, lunch and dinner, as business requires, ensuring the smooth running of the service.
To lay up the tables by using the appropriate cutleries, accordingly to our clients standards.
To maintain high standards of appearance, cleanliness or uniform and personal hygiene at all times.
Our client has a unique passion for delivering excellence to the highest standard. They look for people who aspire to learn new skills, are loyal, committed and wish to grow and develop within an inspiring culture. This is an excellent opportunity to work with a driven and passionate team focused on providing a quality experience all employees receive a full training programme when they start including cross training in other departments and the opportunity to grow within the team.
• 28 holiday days including bank holidays,
• additional holiday days depending on length of service day off on your birthday
• A variety of staff discounts, some offering up to 50%
• Staff discounts at the Hotel and restaurant with friends and family rates
• A guest experience after one year of service and every year thereafter
• Loyalty and recognition awards and special occasion gifts
• Excellent staff incentive programmes
• Meals provided on duty
• Uniform provided
• Eligibility to join the contributory company pension scheme after six months service
• Eligibility to join the childcare voucher scheme
• Quarterly staff parties and social events
This amazing position will suit people who want to learn from the best people in our industry, please note this hotel is not in London, and is in a very idyllic location, where on your days off there is not a lot to do socially, if you were the right person for this job you would be used to this country life lifestyle, it would not suit someone from a town centre or city environment.